Privacy & Cookie Policy

Who we are

Throughout this document, the terms  ‘we’, ‘our’, ‘us’, ‘Synergetic Phyto’ or ‘Synergetic Phytocannabinoids’ refer to Synergetic Global Ltd. The term ‘you’ refers to the user or viewer of our website. Throughout this document, the term ‘our website’ refers to

Synergetic Phyto Ltd’s registered office is 56 Moat View, Roslin, Edinburgh, EH25 9NZ. Synergetic Phyto Ltd is registered in the United Kingdom under company number SC620292. 

We here at Synergetic Global Ltd are committed to maintaining the trust and confidence of our clients and visitors to our website. We value the privacy and anonymity of our customers and do not pass any stored information on to any other parties. This Privacy Policy provides an insight into when and why we collect your personal information and how we use it.

On May 25th 2018 changes to the General Data Protection Regulation (GDPR) came into effect in the United Kingdom (and across Europe). Should any further changes be implemented we may be required to request permission for further changes to the way we use your data.

Your data, how we collect it and what we use it for

We collect your information in the following ways:

  • When you use the contact form on our website
  • When arranging meetings with our Sales representatives
  • When you call or email us for any reason
  • When you browse our website
  • Through engagement with our social media accounts and advertising campaigns.
  • When you provide pictures or documents for marketing or any other purposes
  • Data we create resulting in interaction with you (order history for example)`

The data we may collect:

You may provide personal data to us when we conduct meetings in person, contact us by phone or email, contact us via our website contact form or when you engage in our services. This personal data may include name, age, phone number, address, social network details, gender and any correspondence when you contact us.

We may also collect

  • Demographic data, specifically location
  • Cookies, including website Analytical data (for example, Google Analytics – as outlined below)
  • Market research feedback, for example information voluntarily shared with us regarding your experiences with Synergetic Global Ltd.


What is a cookie?

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website and to improve the users experience while visiting. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and as error-free as possible.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy, however, users have some control over their privacy options which are outlined further on.

Cookies collected on


The Synergetic Phytocannabinoids website ( is built using the WordPress platform. These cookies are Essential WordPress session management cookies for logged in users.

WordPress uses the cookie wordpress_{random} to store the authentication details on login. The authentication details include the username and double hashed copy of the password. This usage of the cookie is limited to the admin console area, the backend dashboard of the website. The cannot be seen on front-end of the website, even when logged in.

The cookie wordpress_logged_in_{random} is used by WordPress to indicate when you are logged in, and who you are. This cookie is maintained on the front-end of the website as well when logged in.

WordPress sets a cookie named wordpress_test_cookie to check if the cookies are enabled on the browser as to then provide the appropriate user experience to the user of the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For those logged in into the WordPress backend (system administrators)

WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

GDPR Cookie Consent

We use a plugin called ‘GDPR Cookie Consent’ to help manage your cookie preferences. This cookie keeps track of which cookies you approved.

PHP Session Cookie

This is a native PHP cookie used for managing user session on the website. No personal information is stored in this cookie.

How we use your data:

We use your data for:

  • Fulfilment of orders
  • Correspondence necessary for the maintenance of our business relationship
  • For marketing purposes (such as retail addresses posted on a map of outlets stocking our products) only when you have provided your consent for us to do so
  • We do not licence or sell your data to any third party organisation for marketing purposes.
  • We may provide your information to a third party for legal reasons or due to a merger or acquisition, in such a case your data will be shared with our legal successor
  • Credit reporting agencies and debt collectors are external companies we use to the extent permitted by applicable law to verify creditworthiness or to collect outstanding invoices

Retention of your personal data:

  • Data is retained for as long as we maintain an ongoing relationship with you
  • It is necessary in connection with the purposes set out in this Privacy Policy and we have a valid legal basis
  • The duration of any applicable limitation period
  • Where requested, we will add relevant details to a “do not call” list.
  • Data is stored in operating environments using reasonable security measures to prevent unauthorised access and we follow reasonable standards to protect your data.
  • Synergetic Phyto is an expanding company and we may access your data within the company from a location outside your country of residence, notably Netherlands and Poland.
  • Similarly, your data may be accessed within our operating environments by us from countries outside the European Economic Area (EEA).

Your Rights:

  • You have the right to access, review and request a physical or electronic copy of information held about you.
  • You have the right to request information on the source of your personal data
  • You have the right to object on grounds relating to your particular situation to the use of your personal data by us.

These rights may be exercised at any time by sending an email to or in writing to us at either our UK office: Synergetic Phyto, Bilston Glen, Edinburgh, United Kingdom – or our EU office: Synergetic Phyto, Vlotlaan 605, Monster, Netherlands.

Changes to this notice

If we change the way we handle your personal data, this notice will be updated. We reserve the right to make changes to our practices at any time and we recommend you check back frequently to see any updates or changes to our Privacy Policy.

Resources and other information

Contact us

If you have any questions regarding our Privacy Policy or to make a comment or complaint please email us or write to us at either our UK office: Synergetic Phyto, Bilston Glen, Edinburgh, United Kingdom – or our EU office: Synergetic Phyto, Vlotlaan 605, Monster, Netherlands.